WHY US?
We help you maximise sales and customer lifetime value (LTV)
Running a successful ecommerce business takes a ton of work. You need to stay on top of a million tasks like promoting your products, providing excellent customer service, adding new products, updating your content, driving people to your website and creating promotions to convert users into customers. With it now being easier than ever to set up an ecommerce shop with the likes of Shopify, the growing competition has made the tasks above even tougher!
Getting someone to buy from your website is much harder than 10 years ago—users expect more from you! You can no longer just set up a few basic product pages and expect to compete on Google for organic searches or set up a simple Google Ad as their platform has evolved rapidly.
The complexity of running an ecommerce website is overwhelming. You now need to consider every step of the customer journey, understand your sales funnels, match search intent and optimise accordingly.
People rarely impulse buy from a brand they’ve never heard of. Multi-touch journeys are the way people buy. They might view your product on their smartphone, then their work computer (on lunch break, of course!), then their laptop and then finally purchase on their Tablet whilst browsing Facebook and seeing your re-marketing Ads in action.
HOW CAN YOU HELP MY ECOMMERCE BUSINESS?
We generate a monthly performance report, allowing you to see exactly where your money is being spent and its impact, so you can see the progress made each month.
I can help you choose the right ecommerce platform to ensure your website performs to its best capacity. I can help solve on-page factors like SEO, Conversion Rate Optimisation, AB Testing, Event tracking, Usability Audits, User Journey and Responsive Optimisation. Finally, I can help attract visitors to your website by discovering the optimal customer acquisition channels. Drive up average customer lifetime values (LTV) with email marketing automation, social media management and increased customer loyalty.
I take an overall view of your business and can also help in terms of logistics and identifying high-performing products that you should push more, or help nudge that low-selling product that you know should do better. I can help you bring all aspects of your ecommerce business to a high standard so you outperform the competition and focus on growing your business.
I have worked with multiple brands earning millions of pounds per year, purely from online sales and helped achieve better results by identifying opportunities through Audits and Analysis. Within 24 hours of ecommerce consulting, I can help identify problem areas and opportunities for growth that are practical and realistic for your budget and can transform your business swiftly.
I will teach you how to:
CONVERT MORE USERS INTO CUSTOMERS
Driving the right people to your website is hard enough, but you need to convert them into customers. There are many areas on your website that could cause users to drop out at each stage of the buying process. I can point out these areas and fix them to improve the chance of a user converting into a customer.
RETAIN MORE EXISTING CUSTOMERS AND GET MORE VALUE FROM THEM
Selling to someone who already knows your brand and trusts you is much easier than finding new customers and convincing them to buy from you. Many businesses forget about people once they purchase and focus too heavily on chasing new customers. This is a dangerous strategy as it’s much easier and more cost-effective to encourage old customers to purchase from you. Build that long-lasting relationship from day one by building a brand people love.
CONVERT MORE USERS INTO CUSTOMERS
Finding new customers is a killer for most new businesses as they don’t know where to start. If you just sit back and wait for people to find your website, you’ll likely fail. It’s vital to have a well thought out acquisition strategy and budget to target users who are likely to purchase from you. If Acquisition is done properly, it can transform your business from a tiny unheard of brand into a formidable player in your niche.
OPTIMISE YOUR PRODUCTS FOR MAXIMUM CONVERSION
You may sell the world’s best tea, but if they aren’t presented well, you’re unlikely to sell much. You need to inspire visitors to your website and they need to be able to buy from you with as little friction as possible. I can help you build highly converting product pages from my own personal experience to drive a free-flowing customer journey.
DRIVE GROWTH AND REVENUE FROM EMAIL
I can help you collect more email addresses and build a healthy list of people who adore your brand and are eager to hear from you. This ensures you have a stable sales channel that you can rely on for years to come.
IDENTIFY OPPORTUNITIES THROUGH YOUR ANALYTICS
Everyone is different. When someone visits your website, you should know:
- Where they go
- What keeps them there
- How long they stayed
- Where and why did they leave
Understanding your visitor’s journey is vital to growing your ecommerce website. I’m a certified expert in Google Analytics and can use it to identify opportunities that are costing you money. Uncovering a wealth of information to help you improve your website and drive sales.
ECOMMERCE WEBSITE OPTIMISATION
We have experience in optimising and building websites on the following platforms:
- Magento 2
- Shopify
- WooCommerce
If your online shop is underperforming, our website audits can shed light on technical or design issues that are harming your conversion rate and client interaction.
Start Your
Results Driven Journey.
Ready to explore our services? Request a call today.
- Direct access to ecommerce specialists, NO account managers.
- We always aim to respond to any requests within the hour.
- No sales jargon! You'll deal directly with an expert.
HOW MUCH WILL IT COST?
OUR HOURLY RATE IS JUST £60+VAT
I charge much less than a full-service agency! I’m realistic and understand that you need to be cautious with how much money you invest to get things growing.
It isn’t in my interest to make you pay for something you won’t get any value out of. Your success is my success!
It’s my job to help you achieve results that are within your budget so you can grow at a realistic rate.
I am completely flexible to fit around you.
- I do not charge monthly retainer fees (unless you would prefer that.)
- We can agree a set number of hours each month or a price for a project before we start.
- There are no hidden fees or contracts.
- I always deliver a lot more value than I charge for.
- I will always give sensible advice to match your budget and resources.
I can provide advice or help via email, phone, Skype or on-site. Whether you need me just for an hour or for the entire day.
FAQs
Frequently asked questions
Our previous agency delivered poor results...
We’re happy to provide a free initial audit to provide you with a list of recommendations before you commit to anything so you know we can provide value.
How much do you charge?
Our hourly rate is just £60+VAT per hour.